Category: Alumni/Development Work

4 Must-Dos to Handle Donor Information with Respect and Confidentiality

The sixth tenet of the Donor’s Bill of Rights says donors have the right “…to be assured that information about their donation is handled with respect and with confidentiality to the extent provided by law.” A failure to treat donors with respect and safeguard their information can be disastrous to the relationship. All philanthropy is based on trust, and once the trust is gone there is nothing left. Safeguarding donor information is not just the law, it is vital to the success of the organization.

pigs-at-the-trough

Don’t be Like Pigs at the Trough, Say “Thank You” To Donors

It ought to go without saying. When someone offers you something, and you accept it, you say, “thank you.” It’s just common sense, and yet it never ceases to amaze how uncommon common sense has become. Sadly, many nonprofits act like pigs at the proverbial trough, greedily snorting up all the resources donors put in front of them without ever acknowledging the generosity of their gifts.

Open Ledger

Keep Donors Informed: Open Up the Books

Donors cannot make informed decisions about how and where to give their money if they cannot get a sense of the financial health of an organization. Nonprofits that are on the up and up should have no trouble disclosing basic financial information.

Conference Table

Donor Rights and the Nonprofit Board

Donors can only evaluate an organization’s ability to operate ethically if they have reasonable access to information about who the leaders are, and their operational track record. For this reason, the Donor’s Bill of Rights calls for organizations to be open about the identities of their board members.

playing cards

Don’t Hide Your Hand From Your Donors

Donors have the right to know an organization’s mission, how it intends to use unrestricted funds, and whether or not it has the capability to follow through on its promises.

bag over head

Thou Shalt Not Kiss-Off Donor Intent

Alumni/Development work is always and everywhere about relationships. Relationships take time to build and are based on trust. Building trust by honoring donor intent might seem like good old-fashioned common sense. The problem is, common sense isn’t so common anymore.

bill-of-rights

A Guided Tour of the Donor’s Bill of Rights

Any philanthropy professional worth his or her salt is, or should be, on intimate terms with the Donor Bill of Rights. It outlines the backbone of trust, which lies at the heart of all philanthropy, and organizations who ignore these tenets do so at their peril.

person meditating

The Value of Margin in Alumni/Development Work (and life!)

One of the most overlooked productivity hacks has to do with the concept of margin. That is, creating space in your workflow for not actively working on a project. That might seem counterintuitive, but building in empty space is actually integral to the overall project management process.

students at graduation

Student Satisfaction and Alumni Giving: 7 Strategies for Engagement

There is a strong correlation between student satisfaction and alumni giving. Here are 7 ways advancment can help ensure greater student satisfaction on campus.

Iceberg

Alumni Relations and Icebergs: The Hidden Makings of Success

Engaged alumni, a thriving annual fund, regular major gifts, these are all highly visible signs of a healthy alumni/development program. The reality, though, is that the vast majority of what makes these successes happen lies behind the scenes where no one can see. Much like an iceberg, the bulk of what drives institutional advancement is largely hidden from view.

headlines

3 Headline Templates for Optimizing Fundraising Appeals

Donors only spend a few precious seconds scanning fundraising appeals. It is critical that eye-catching headlines and call-out text be crafted in a way that communicates the essence of the message. Here are three templates to help make the most of your headlines.

student with books

Vocation and Gen Z: Alumni as Mentors

Mounting evidence indicates that Gen Z-ers tend to be espeically open to coaching and mentoring. Given the right circumstances, alumni can be effective mentors, helping students grapple with the big questions of vocation.