Engaged alumni, a thriving annual fund, regular major gifts, these are all highly visible signs of a healthy alumni/development program. The reality, though, is that the vast majority of what makes these successes happen lies behind the scenes where no one can see. Much like an iceberg, the bulk of what drives institutional advancement is largely hidden from view.
Mounting evidence indicates that Gen Z-ers tend to be espeically open to coaching and mentoring. Given the right circumstances, alumni can be effective mentors, helping students grapple with the big questions of vocation.
Here’s what a trip to Disney World taught me about delivering an exceptional level of service to alumni and donors.
Alumni/Development work is all about relationships. Good alumni engagment after a disaster strikes is all about being responsive to the needs of the moment.